Shipping policy

Do you ship worldwide? How much does shipping cost?

Yes! - We ship worldwide! We offer customers FREE USA and international shipping with tracking on orders over $50.

Estimated Standard Shipment Times (business days)

 Delivery is available in most countries,  Please see "Processing Times" section. Thank you for understanding!

Processing Times

We recommend purchasing 1 - 2 1/2 months in advance if you are purchasing this as a gift for a loved ones since demand is high due to popularity during the holiday season and we are working as fast as we can to produce quality goods :

Payment Processing/ Material Preparation : 1 - 7 business days


Where can I find my tracking number?

When your items are shipped out, you should receive notification from us via email providing you with a tracking number.

If you haven't received one or if the tracking number doesn't work, its okay. Contact us and we'll fix it!

If you need more detailed information, please send us an email at Services sales2@ruichl.com and we'll help you out!

Unexpected Delays

In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over!